- The Playbook
- Pages
- Club
Consulting. Reimagined.
Turn casuals into regulars and regulars into ambassadors.
Why this works
Real golfers. Real secret shoppers. No fluff.
Actionable CX fixes you can roll out this week.
Premium content, your course can be posted tomorrow.
Placement on the Hidden Gem Map is seen by 250,000 golfers each month for Signature and above.
Full Experience
Two‑day on‑site immersion
Pro photo and video capture
CX report + loyalty follow‑up scripts
Regional benchmarks and staff training recs
Custom content bundle for your channels
Signature Experience
8‑hole secret shopper audit for 1 player
18‑hole feedback survey for 2 players
Clubhouse and F&B breakdown
15‑page improvement report
1 feature write‑up in The Cactus Club
3 social posts across X, LinkedIn, Instagram
3 newsletter classified ads
Local Loop (Full Experience)
Featured to 250,000 monthly viewers
Drives discovery and out‑of‑town rounds
Perfect for shoulder season demand
Proof it Plays
Courses see faster check‑ins, cleaner pace, happier members.
Social content built on the site converts better because it’s real.
Reports are plug‑and‑play. Fix it Friday. Promote it on Monday.
“Let’s make your course unforgettable for the right reasons.”
What you get
Pre‑round: light discovery to lock goals and audience
On‑course: secret shop, pace and policies review, staff touchpoints
Clubhouse: F&B, merchandising, locker room, signage, ops
Post‑round: report, content delivery, next‑month checklist
Local Loop: access to 250,000 golfers each month