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What a Mouse in San Jose Can Teach Golf Entertainment

Chuck E. Cheese’s Secret

The Playbook | No. 13

Chuck E. Cheese wasn’t built to sell pizza.

It was built to sell tokens. Nearly 50 years later, it remains alive, having cracked the survival code that most golf entertainment brands have yet to master.

Lessons for operators: serve two customers, build better mousetraps, reinvent often, and fix value.

“I opened Topgolf Gilbert as a bartender.”

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